A Step-by-Step Guide: How to Change Your Name on PalmPay

Welcome to Wazell! Today, we’ll walk you through the process of changing your name on PalmPay. Whether you recently got married, legally changed your name, or simply want to update your information, PalmPay allows users to easily update their personal details, including their name. Follow this step-by-step guide to ensure a smooth transition. Let’s get started!

A Step-by-Step Guide: How to Change Your Name on PalmPay

How to change your name on PalmPay

Step 1: Open PalmPay App

First, open the PalmPay app on your mobile device. If you don’t have the app yet, you can download it from the Google Play Store for Android or the App Store for iOS.

Step 2: Access Your Profile

Once you’re logged in, locate the profile icon on the top left corner of the screen and tap on it. This will take you to your PalmPay profile page.

Step 3: Select “Settings”

Within your profile, scroll down until you find the “Settings” option. Tap on it to proceed.

Step 4: Choose “Personal Information”

In the settings menu, you will see various options. Look for “Personal Information” and select it.

Step 5: Edit Name

On the “Personal Information” page, you will find your current name listed. Tap on the edit icon or the pencil icon next to your name to make changes.

Step 6: Enter Your New Name

A text field will appear, allowing you to enter your new name. Carefully type your updated name using the appropriate capitalization and spacing.

Step 7: Save Changes

Once you have entered your new name, review it to ensure accuracy. Afterward, tap the “Save” button or any other similar button provided to save your changes.

Step 8: Verification

PalmPay may require additional verification to process your name change request. This could include entering your PalmPay PIN or verifying your identity through any other means. Follow the prompts and complete the verification process as requested.

Step 9: Confirmation

After successfully verifying your identity, PalmPay will process your name change request. You will receive a confirmation message indicating that your name has been updated.

Step 10: Verify Your New Name

To ensure that your new name has been updated, return to your profile and navigate to the “Personal Information” section once again. Verify that your new name is correctly displayed.


Congratulations! You have successfully changed your name on PalmPay. With just a few simple steps, you can keep your personal information up to date and accurate. Remember, it’s crucial to maintain accurate details on your digital payment platforms, and PalmPay makes it easy to do so. Should you encounter any difficulties during the process, PalmPay’s customer support team is always available to assist you.

Thank you for choosing Wazell as your go-to source for tech tutorials and guides. Stay tuned for more informative content!

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